As with any new tool, there are lots of questions. Here's a quick look at the most frequently asked.
This link has a list of features/actuation commands that the chrysler. You screw yourself if you don't know how to use the software?? Apr 24, 2010 This link has a list of features/actuation commands that the chrysler specific interface can access. I personally think that manufacters should have their software and software updated available to download for a price to you on your desktop or laptop. (I think) owner who bought and was reverse engineering a StarScan, but had to stop.
What is the StarSCAN™ diagnostic tool?
The StarSCAN Diagnostic Scan Tool is an electronic service tool produced by the Chrysler Corporation.
The StarSCAN Diagnostic Scan Tool is an electronic service tool produced by the Chrysler Corporation.
Why is the StarSCAN diagnostic tool necessary?
Future Chrysler Group vehicles require capabilities that the DRB III is simply unable to deliver. With Chrysler's introduction of CAN, a communication protocol for the 2004 model year Durango, a new scan tool with advanced hardware and robust new technologies became necessary.
Future Chrysler Group vehicles require capabilities that the DRB III is simply unable to deliver. With Chrysler's introduction of CAN, a communication protocol for the 2004 model year Durango, a new scan tool with advanced hardware and robust new technologies became necessary.
Why is Chrysler switching to Controller Area Network (CAN)?
The worldwide automotive industry worked for many years to develop standards for in-vehicle networking. CAN's robust error-handling capabilities coupled with its error- detection capabilities made it the natural choice to become that standard.
The worldwide automotive industry worked for many years to develop standards for in-vehicle networking. CAN's robust error-handling capabilities coupled with its error- detection capabilities made it the natural choice to become that standard.
Why doesn't my DRB III® work properly with CAN vehicles?
Only StarSCAN tool should be used with Chrysler Group CAN-equipped vehicles.
Only StarSCAN tool should be used with Chrysler Group CAN-equipped vehicles.
With what vehicles does StarSCAN work?
The StarSCAN scan tool primarily works with CAN-equipped vehicles. A 'Vehicle to Diagnostic Tool Reference Chart' is available under the Download Center.
The StarSCAN scan tool primarily works with CAN-equipped vehicles. A 'Vehicle to Diagnostic Tool Reference Chart' is available under the Download Center.
Will I still need my DRB III®?
Yes, since StarSCAN will communicate only with CAN-equipped vehicles. In the future, StarSCAN will support both new and legacy vehicles.
Yes, since StarSCAN will communicate only with CAN-equipped vehicles. In the future, StarSCAN will support both new and legacy vehicles.
Is StarSCAN an 'essential' tool?
Yes. The change to CAN requires StarSCAN to diagnose new Chrysler Group vehicles.
Yes. The change to CAN requires StarSCAN to diagnose new Chrysler Group vehicles.
How does the user interface compare to that of the DRB III®?
The DRB III employed a textbased menu system divided by content. StarSCAN's system focuses on tasks commonly performed by the technician. Those performed routinely get the highest visibility, enabling the technician to do the job as quickly and easily as possible. StarSCAN's larger screen also displays images, graphs, and colors in a way that the DRB III could not.
The DRB III employed a textbased menu system divided by content. StarSCAN's system focuses on tasks commonly performed by the technician. Those performed routinely get the highest visibility, enabling the technician to do the job as quickly and easily as possible. StarSCAN's larger screen also displays images, graphs, and colors in a way that the DRB III could not.
How do I navigate the StarSCAN diagnostic tool?
You can use the touch screen, the keypad, or a combination. Both modes are available to accommodate the personal preferences.
You can use the touch screen, the keypad, or a combination. Both modes are available to accommodate the personal preferences.
How is StarSCAN powered?
Power is supplied tool through the vehicle, an external transformer, or the internal battery.
Power is supplied tool through the vehicle, an external transformer, or the internal battery.
Why does StarSCAN use a battery?
The battery allows the tool to remain operative between vehicle sessions and recharges when connected to a vehicle or an external power supply.
The battery allows the tool to remain operative between vehicle sessions and recharges when connected to a vehicle or an external power supply.
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Where will I get updates for StarSCAN?
Tool updates, provided as part of an annual diagnostic software support agreement, are performed through shipments of CD-ROMs and on the Internet.
Tool updates, provided as part of an annual diagnostic software support agreement, are performed through shipments of CD-ROMs and on the Internet.
Is the tool's screen readable in bright light?
Contrast controls ensure that the screen is readable even in direct sunlight.
Contrast controls ensure that the screen is readable even in direct sunlight.
Where can I get more information?
StarSCAN scan was featured in the December 2002 and July 2003 MasterTech videos. Information is also published regularly in the MasterTech Newsletter, the Star News, and compact mailings.
StarSCAN scan was featured in the December 2002 and July 2003 MasterTech videos. Information is also published regularly in the MasterTech Newsletter, the Star News, and compact mailings.
wiTech Diagnostic Application is the laptop based Chrysler / Dodge / Jeep OEM tool for all Chrysler/Dodge/Jeep vehicles that use the 'CAN' protocol. The wiTech Diagnostic Application requires the Micropod2 interface device that connects between the laptop and the vehicle. Designed for the introduction of 'CAN' application vehicles, coverage starts in model year 2004 with the Dodge Durango and continues to expand its coverage through 2008 model year when virtually every 2008 and newer vehicle uses 'CAN' protocol. Total CAN model year coverage continues right up through the current model year. This OEM application from OEMTools also includes an account set-up to Chrysler's T/A site that is used for reflashing all controllers by providing individual file downloads from Chrysler's site as needed. (A 'day pass' fee will be charged by Chrysler when user requires a flash file download)
An optional package can be added to this kit that provides a 'DRB-III emulator' program. This optional kit then allows for the servicing of non-CAN Chryslers back to the mid 1990's. Please be aware that the DRBIII was the factory tool for all non-CAN vehicles but is currently out of production and only limited supplies are available. The DRB-III 'Emulator' application was designed to be a replacement for the original hand held DRB-III, however it does not provide 100% application capabilities for these vehicles. For known specific issues with the DRB-III emulator contact us. Click here to see DRBIII/StarMobile/wiTECH application chart.
OEMTools is both a Dell and a Panasonic certified reseller! All PC based scanner applications can be ordered pre-loaded onto a brand new, customer configured DELL or Panasonic Toughbook laptop supplied by OEMTools. Although this is an option, we strongly urge buyers to purchase their PC from OEMTools along with the scanner application! Our laptops are guaranteed to work with all our offered applications and include 'Live-On-Line'™ technical support any place in North America! Plus all our PC's are shipped with a custom molded storage/carrying case, accidental damage protection, free loaner PC's when there is a service incident and access to our 'Customers Only' knowledge base tab on the OEMTools website.
Contact OEMTools.com as this is one of the many professional grade scanners we offer!
DRB-III: Chrysler, Dodge and Jeep vehicles can all be scanned and re-programmed with the DRBIII package available from OEMTools.com! Package includes DRB-III, all required cables, storage case and dual DVD's containing all reprogramming files available as of December 2009. [Note: Newer flash files if released, can be purchased on an as needed basis from Chrysler flash site.] DRB-III model year coverages are from 2007 back to the mid 90's. Also available is an add-on optional PCMCIA card that allows the servicing of vehicles as far as the mid 80's on all Chrysler, Dodge and Jeep vehicles. Access is to all systems and all functions. This package will put you at a 'Dealer Equivalent' level!
PLEASE NOTE: This tool is now available in limited quantities as we are selling off our demonstrator units. Chrysler has stopped all further production of this tool. Call for pricing and availability.
PLEASE NOTE: The DRBIII will not work on CAN protocol vehicles, these newer generation vehicles require either the StarScan, Wi-Tech or StarMobile tool to service them at OEM levels. All are available through OEMTools.com! Click here to see DRBIII vehicle application charts.
To order simply contact OEMTools.com.
DRBIII Updates
Software updates for DRBIII current owners are available through OEMTools.com. The current update package is a one time software update that includes all released scan tool updates and re-programming calibration files as of the end of 2008. Customers electing this one time update will not have to perform any further updates on their DRB-III's. New vehicle coverage beyond 2008 MY is handled by the wiTech2 tooling. Click here for applications chart.
Contact OEMTools.com for pricing and current software levels being shipped.
Relevant Documents
Name:Product Catalog
Description: General product catalog with additional information on Chrysler factory scan tools.
Description: General product catalog with additional information on Chrysler factory scan tools.
Name:Chrysler Application Chart
Description: Document shows required scan tool and cabling per model per year
Description: Document shows required scan tool and cabling per model per year
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